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Customer Disclosures
Attention Guests
In order to ensure our customers receive the BEST service possible, we ask that you follow these guidelines:

• Must be 25 to rent
• ABSOLUTELY NO PETS allowed! 
• NO CLEANING FISH or wild game in cabins. 
• Any Items MISSING will be billed to your credit card. (Pillows, Towels, Blankets, etc.)
• There is ABSOLUTELY NO SMOKING in cabin.  

There will be a $200.00 PER NIGHT cleanup/repair fee charged if evidence is found.

• Please be considerate to your neighbors and KEEP NOISE TO A MINIMUM.
• DO NOT LEAVE VALUABLES in car or boat.  We are not responsible for any theft that may occur during your stay.
• Check–in is at 3:00 pm and check-out is at 11:00 am. OUR CHECKOUT POLICY IS STRICTLY ENFORCED. If  you are going fishing in the morning of checkout, we ask that you take  all of your belongings out of the cabin and place them in your vehicle.  If you haven’t checked out by noon your belongings will be brought to  the Venice Marina store, and you will be charged an additional night’s  stay.  

Any complaints with your cabin should be reported to the front desk including but not limited to:

• Broken appliances 
• Noise complaints 
• Lack of supplies 
• Missing items 
• Housekeeping services

For AFTER-HOURS ASSISTANCE, please contact the security guard located adjacent to the launch. 504-410-0760
A  $25.00 key deposit will be charged at check-in for a cabin or modular  home.  The $25.00 key deposit will be refunded when the key is returned  to an employee in the Venice Marina store at check-out.